Or We Pay For Your 2nd Test
Click Here
Click Here
Sutton Coldfield Driving School
Driving And Instructor Training
Contact Us
Sutton Coldfield Driving School
About Sutton Coldfield Driving School
Sutton Coldfield Driving School Services
Areas Covered
Automatic Driving Lessons
Learner Drivers
Hourly Driving Lessons
Semi Intensive Driving Courses
Intensive Driving Courses
Mock Driving Tests
Pass Your Driving Test In 8 weeks
Theory And Hazard Perception Test
Practical Driving Test
Show Me Tell Me Driving Test Questions
Pass Plus Driving Course
Motorway Driving Tuition
Refresher Driving Lessons
Taxi Driving Test Preparation
Advanced Driving Course
Defensive Driving Course
Eco Driving Course
Driving Instructor Training
Prices
Driving Lesson Gift Vouchers
Professional Code Of Conduct
Terms And Conditions Of Business
Special Offers
Pass Your Driving Test 1st Time Or We Pay For Your 2nd Driving Test
Useful Links
Contact Us
Special Offer Discount Voucher 1
Special Offer Discount Voucher 2
Special Offer Discount Voucher 3
Special Offer Discount Voucher 4
Our Sister Companies Websites:
Intensive Driving Courses
Birmingham Driving School
Black Country Driving School
Dudley Driving School
Kidderminster Driving School
Redditch Driving School
Sandwell Driving School
Solihull Driver Trainers
Sutton Coldfield Driving School
Walsall Driving School
Driving Instructor Trainers
ADICPD
Fleet Driver Trainers
Birmingham Automatic Driving School
Sandwell Automatic Driving School
Automatic Driving School Birmingham
Birmingham Ladies Driving School
Birmingham Female Driving School
Ladies Driving School Birmingham
Female Driving School Birmingham
Driving Instructor Organisations
Approved Driving Instructors National Joint Council
ADINJC
Professional Code Of Conduct
Sutton Coldfield Driving School and all driving instructors working on behalf of Sutton Coldfield Driving School abide by a Professional Code of Conduct.
The Professional Code Of Conduct is to ensure that high standards are maintained, and to provide our clients with reassurance and protection.
The client will be provided with a copy of ‘Sutton Coldfield Driving School’s Terms and Conditions of Business’, details of lesson and other fees, and contact details for both the driving instructor and Sutton Coldfield Driving School.
Neither the public in general, nor any client in particular will be misled in relation to:
The services provided by Sutton Coldfield Driving School
The qualifications of driving instructors
The costs in relation to the client’s course of tuition
The time required to complete the client’s course of tuition
The amount of tuition required to reach driving test standard in the case of provisional licence holders
The amount of tuition required to reach the required standard, relevant to the course of tuition being received
The driving instructor will at all times behave in a professional manner, treating clients with respect & consideration, improper language will be avoided, as will inappropriate physical contact with clients.
The driving instructor will maintain proper standards of dress and of personal hygiene.
The driving instructor will not give driving tuition whilst under the influence of alcohol or drugs
The driving instructor will endeavour to use all their skills to teach the client to drive safely and legally.
Information relating to the client’s ability or progress will be treated as confidential, and will not be discussed with any other party, except for normal consultation within the driving school, or if the tuition is being paid for by a third party, then they shall have the right to this information with the client’s knowledge.
Tuition vehicles are working vehicles but the driving instructor will also take reasonable care that they are kept clean and tidy.
Every effort will be made to ensure that no laws are contravened, either by the driving instructor, Sutton Coldfield Driving School or by the client.
This will include laws relating to driving licences, the giving of driving instruction, and all motoring laws.
Sutton Coldfield Driving School will only use driving instructors who are authorised to give driving instruction by the Driving Standards Agency
The driving instructor & Sutton Coldfield Driving School have the right to refuse the provision of professional services, however, this will never be done in contravention of any legislation concerning discrimination.
The driving instructor and Sutton Coldfield Driving School will keep records of and issue receipts if requested for any monies paid in advance for lessons, driving test fees or any other purpose
Complaints
If the client is not happy with any aspect of tuition, or of the standard of service offered, they should either raise the matter with their driving instructor, or if they prefer with James Quinn at Sutton Coldfield Driving School, with the minimum delay, and not later than seven days from the date of the cause of the complaint.
Every effort will be made by the driving instructor / driving school to resolve any complaint or issue.
If the client and Sutton Coldfield Driving School cannot reach a satisfactory agreement then the client can approach any of ‘The Driving Instructors Association’; ‘The Motor Schools Association’; ‘The ADI Federation’; ‘The Approved Driving Instructors National Joint Council’; or ‘The Driving Standards Agency’ for non binding arbitration.
Sutton Coldfield Driving School
Professional Code Of Conduct